Refund policy
🛍️ Return & Exchange Policy
Effective Date: [Insert date]
At Bux Kajun Korner, we want every customer to love what they purchase — whether shopping in-store or online. Because many of our items are handmade, locally sourced, or one-of-a-kind, we’ve created a return policy that balances customer satisfaction with fair protection for our small business.
📦 Online Orders
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Return Window: Returns must be requested within 7 days of delivery.
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Condition: Items must be unused, in their original packaging, and accompanied by proof of purchase.
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Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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Damaged or Incorrect Items: Please email us within 3 days of delivery at kajunkornermarket@gmail.com with photos of the issue. We’ll happily replace the item or issue a refund.
🔄 Exchanges
If you’d like to exchange an item, please contact us before sending it back so we can confirm availability. Exchanges can be made in-store or by mail (shipping costs apply).
❌ Final Sale Items
To keep things clear, the following items cannot be returned or exchanged:
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Food and beverage products
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Seasonal or holiday merchandise
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Handmade, custom, or clearance items
💬 Need Help?
We’re always happy to help make things right when possible.
Reach out to us at:
📧 kajunkornermarket@gmail.com
📞 (337) 602-1254